The multi-service solution integrates XPO’s last mile transport, warehousing and customs clearance services. Samsung is a global innovator of heating, ventilation and air conditioning (HVAC) technologies, a sector where XPO has extensive experience and national coverage in the UK.
XPO is managing last-mile distribution for Samsung from 10 regional hubs by utilizing a fleet of 18-ton, tail-lift trucks, and sophisticated tracking technology. Samsung’s entire UK stock of air conditioning units is stored at XPO’s warehouse in Crick, Northamptonshire, placing it within the next-day delivery range of 95% of UK consumers. XPO provides Samsung and its customers with real-time notification and delivery schedules on XPO’s Trax app.
Steve Fleming, head of air conditioning – UK and Ireland, Samsung Electronics, said, “We have an industry-leading product range known for excellence, so it’s important that we offer a first-class delivery experience. With XPO as our partner, we can give our customers greater convenience and peace of mind with a next-day option, digital communications, and electronic proof of delivery.”
Dan Myers, managing director, transport – UK and Ireland, XPO Logistics, said, “The strong collaboration between Samsung and XPO has been a game-changer for Samsung’s HVAC supply chain in the UK. Drawing on our sector expertise, the team transitioned to the new transport solution and a 60% increase in warehouse capacity in 12 days. Every component of this solution has the flexibility to accommodate our customer’s future expansion.”